Terms of Service
Welcome to CodeCrafted. By using our services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users, and others who access or use our services. Please read them carefully.
1. Acceptance of Terms: By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our services.
2. Services Provided: CodeCrafted specializes in custom software solutions for enterprises. We offer a range of services including software development, system integration, and consulting tailored to meet the unique needs of your business.
3. User Obligations: As a user, you agree to provide accurate information and maintain the security of your account by safeguarding your password and restricting access to your account. You are responsible for all activities that occur under your account.
4. Intellectual Property: All content, trademarks, and other intellectual property on our website and services are owned by CodeCrafted or our licensors. You are granted a limited license to use our services for personal and non-commercial purposes, but you may not reproduce, distribute, or create derivative works without our explicit permission.
5. Limitation of Liability: CodeCrafted shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services. This includes any damages related to loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.
6. Termination: We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, if you breach these terms. Upon termination, your right to use our services will cease immediately.
7. Governing Law: These terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these terms shall be brought exclusively in the courts located in Toronto, Ontario.
8. Changes to Terms: We may update our Terms of Service from time to time. We will notify you of any changes by posting the new terms on our website. You are advised to review these terms periodically for any changes. Your continued use of our services after any modifications to the terms will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified terms.
9. Contact Us: If you have any questions about these Terms of Service, please contact us at custom@codecraftedone.com or call us at +1 416-461-2506 . You may also visit us at our office located at 100 Broadview Ave, Toronto, ON M4M 3H3, Canada.
10. Entire Agreement: These Terms of Service constitute the entire agreement between you and CodeCrafted regarding your use of our services, superseding any prior agreements between you and CodeCrafted regarding the same.
Terms of Return
At CodeCrafted, we pride ourselves on delivering exceptional custom software solutions tailored specifically for enterprises. Our commitment to quality and customer satisfaction drives our policies, including our Terms of Return, which outline your rights and our obligations regarding our services.
We understand that with bespoke software solutions, expectations can vary significantly. Therefore, we encourage our clients to communicate their needs clearly. If, for any reason, you find our delivered solution does not meet the agreed specifications, we are here to assist you in resolving the matter efficiently.
Our return policy applies to all services rendered. Clients have a window of 30 days from the date of project completion to request a review of the delivered software. During this period, you may submit a detailed request outlining the aspects that do not align with the original agreement.
To initiate a return request, please contact our support team via email at custom@codecraftedone.com or call us directly at +1 416-461-2506 . Our representatives are ready to assist you and will guide you through the return process swiftly.
Upon receiving your request, we will conduct a thorough evaluation of the concerns raised. If we find that the software does not conform to the agreed-upon specifications, we will offer you the opportunity for a revision or, in cases where it is not feasible, a full refund of the service fee paid.
It is important to note that our policy does not cover dissatisfaction arising from changes in project scope after the initial agreement has been established. We highly recommend that all project specifications be finalized and agreed upon before commencing work to ensure a smooth execution and satisfactory outcome.
In instances where revisions are necessary, we will work collaboratively with you to address the identified issues. Our goal is to ensure that the final product not only meets but exceeds your expectations, reflecting the high standards we uphold at CodeCrafted.
For any inquiries regarding our Terms of Return or to discuss how we can better meet your custom software needs, please do not hesitate to reach out. We are located at 100 Broadview Ave, Toronto, ON M4M 3H3, Canada, and we welcome any opportunity to assist you further.
At CodeCrafted, we believe that effective communication is crucial to the success of our projects. We encourage our clients to remain engaged throughout the development process to minimize misunderstandings and ensure that the final software solution is perfectly aligned with their business objectives.
Thank you for choosing CodeCrafted as your partner in custom software solutions. We look forward to building a strong and successful relationship with you, ensuring that your enterprise's needs are always met with the utmost professionalism and care.